Facts – Services De Compensateurs Synchrones – Responsable Technique Du Support Client / Facts Synchronous Condenser - Services Customer Care Technical Leader

GE VERNOVA

Not specified
Degree in electrical engineering
Knowledge of rotating machines
Experience with high voltage equipment
GE Vernova is seeking a Customer Care Technical Leader for their FACTS Synchronous Condenser systems, responsible for leading technical aspects of multi-year service contracts and ensuring customer satisfaction through proactive support. The ideal candidate will have a degree in electrical engineering, expertise in high voltage equipment, and strong communication skills in both English and French

Job Summary

  • The role involves leading the technical portion of multi-year service contracts and warranties for GE's installed base of HVDC and FACTS systems.
  • Candidates must analyze system maloperations and equipment failures by reviewing event logs and transient records to provide on-site solutions.
  • The position requires developing and executing maintenance programs to maximize the availability and reliability of synchronous condenser installations.

Matching Summary

Match Score: 85

GE Vernova is seeking a Customer Care Technical Leader for their FACTS Synchronous Condenser systems, responsible for leading technical aspects of multi-year service contracts and ensuring customer satisfaction through proactive support. The ideal candidate will have a degree in electrical engineering, expertise in high voltage equipment, and strong communication skills in both English and French.

Skills & Requirements

Must-have

  • Degree in electrical engineering
  • Knowledge of rotating machines
  • Experience with high voltage equipment
  • Fluent English and French communication
  • 5 to 10 years relevant experience

Nice-to-have

  • Excellent customer management skills
  • Trilingual capability
  • Willingness to travel 20% of time
  • EHS sensitivity
  • Multicultural team collaboration

Key Requirements

  • Electrical engineering degree required
  • 5-10 years experience in HV maintenance
  • Bilingual (English/French) proficiency mandatory

Work Rights

Not specified

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