Administrator

Bupa

St Albans, Hertfordshire, United Kingdom
Base: £29,300; bonus/equity: annual bonus scheme; ...
Onsite
Customer service in person
Interpersonal and communication skills
Time management and flexibility
You will be responsible for ensuring a range of Bupa Clinics UK services are delivered efficiently and in accordance with policy and procedure, all whilst providing an outstanding experience for our customers

Job Summary

  • You will be responsible for ensuring a range of Bupa Clinics UK services are delivered efficiently and in accordance with policy and procedure, all whilst providing an outstanding experience for our customers.
  • Welcome each patient as they enter the Bupa Centre. Respond to all patients requests professionally and in a personable, accurate and timely manner.
  • Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing.

Matching Summary

You will be responsible for ensuring a range of Bupa Clinics UK services are delivered efficiently and in accordance with policy and procedure, all whilst providing an outstanding experience for our customers.

Salary

Base: £29,300; Bonus/Equity: Annual Bonus Scheme; Benefits: Bupa health insurance, enhanced pension plan, life insurance, season ticket loan, cycle2work, 25 days holiday

Skills & Requirements

Must-have

  • customer service in person
  • interpersonal and communication skills
  • time management and flexibility
  • attention to detail
  • Microsoft office packages
  • handling multi-phone line system

Nice-to-have

  • building rapport and putting people at ease
  • financial administrative duties
  • maintaining data protection protocols

Key Requirements

  • Proven experience delivering exceptional, client focused customer service
  • Previous administration experience is preferable but not essential

Work Rights

Not specified

Tailored Resume

Cover Letter