Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
Base: $60,000-$70,000; bonus/equity: not specified...
On-site
Resolve support tickets
Implement system enhancements
Develop reports in power bi
Driveway Finance Corporation is seeking a Business Systems Analyst I to support their operations through ticket resolution, system enhancements, and user training. The role emphasizes customer service and requires technical skills in scripting and reporting tools. This position is based in Tigard, OR, with a salary range of $60,000-$85,000

Job Summary

  • As a member of a cross-functional team, the DFC Business Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.
  • In this role, Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.
  • We Offer Best-in-Class Industry Benefits including competitive pay, Medical, Dental, and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 75

Driveway Finance Corporation is seeking a Business Systems Analyst I to support their operations through ticket resolution, system enhancements, and user training. The role emphasizes customer service and requires technical skills in scripting and reporting tools. This position is based in Tigard, OR, with a salary range of $60,000-$85,000.

Salary

Base: $60,000-$70,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Resolve support tickets
  • Implement system enhancements
  • Develop reports in Power BI
  • Onboard and train new users
  • Scripting and automation tools
  • Tier 1 support for DFC

Nice-to-have

  • Adaptability in fast-paced environment
  • Methodical task organization
  • Diligent change control practices
  • Continuous learning and improvement
  • Customer service orientation

Key Requirements

  • Experience with ticketing systems
  • Familiarity with JavaScript, Python, SQL, Excel, and Power BI
  • Strong customer service and communication skills
  • Ability to learn new tools and processes quickly
  • Attention to detail and effective troubleshooting skills
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter