Executive - Emr Support

harriscomputer.eu

Mumbai, India
Not specified; benefits: annual public holidays, 3...
Hybrid
Tier 1 and tier 2 technical support
International calling experience required
Troubleshoot emr application errors
This role involves providing technical support to US-based doctors and clinical staff using the PrognoCIS EHR solution

Job Summary

  • This role involves providing technical support to US-based doctors and clinical staff using the PrognoCIS EHR solution.
  • Candidates must have at least two years of customer support experience and be available for night shifts in Mumbai.
  • The position offers comprehensive benefits including 30 days of leave, mediclaim policy, and group term life insurance.

Matching Summary

This role involves providing technical support to US-based doctors and clinical staff using the PrognoCIS EHR solution.

Salary

Not specified; Benefits: Annual Public Holidays, 30 days total leave, Mediclaim policy, Lifestyle Rewards Program, Group Term Life Insurance, Gratuity

Skills & Requirements

Must-have

  • Tier 1 and Tier 2 technical support
  • International calling experience required
  • Troubleshoot EMR application errors
  • Excellent verbal and written communication

Nice-to-have

  • Knowledge of US healthcare industry
  • Experience with MIPS workflow
  • HTML SQL AWS knowledge advantage
  • Empathetic patient-centered support style

Key Requirements

  • Bachelor's degree required
  • Minimum 2 years customer support experience
  • Mandatory international calling experience

Work Rights

Not specified

Tailored Resume

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