Customer Success Insights Manager - Nielseniq - Remote

NIQ

Not specified; not specified; flexible working env...
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2+ years team management experience
4+ years marketing research experience
Fluent english c1 level communication
** NielsenIQ is seeking a Customer Success Insights Manager to oversee a team dedicated to delivering high-quality client reports while ensuring exceptional client satisfaction. The role requires strong leadership skills and a background in marketing research, with an emphasis on analytics and team development. **

Job Summary

  • The role involves managing and developing a team of analytically oriented associates to ensure high client satisfaction through timely delivery of high-quality reports.
  • The Team Leader must negotiate with internal stakeholders to manage client expectations while continuously upskilling direct reports in advanced automation and data interpretation.
  • NIQ offers a flexible working environment, volunteer time off, LinkedIn Learning access, and an Employee-Assistance-Program as part of their benefits package.

Matching Summary

Match Score: 75

** NielsenIQ is seeking a Customer Success Insights Manager to oversee a team dedicated to delivering high-quality client reports while ensuring exceptional client satisfaction. The role requires strong leadership skills and a background in marketing research, with an emphasis on analytics and team development. **

Salary

Not specified; Not specified; Flexible working environment; Volunteer time off; LinkedIn Learning; EAP

Skills & Requirements

Must-have

  • 2+ years team management experience
  • 4+ years marketing research experience
  • Fluent English C1 level communication
  • Virtual environment work experience
  • Microsoft 365 suite expertise

Nice-to-have

  • Matrix or remote team management
  • FMCG industry interest
  • Advanced analysis methods knowledge
  • Postgraduate degree or MBA
  • Multicultural setting experience

Key Requirements

  • University degree in Marketing, Economics, Data Science
  • 2+ years experience in team management
  • 4+ years' experience in Marketing Research
  • C1 level English proficiency
  • Proven record working in virtual environment

Work Rights

Not specified

Tailored Resume

Cover Letter