Service Manager

125

Cairns, Queensland, Australia
Base: $67ph + super; benefits: nfp salary pyckagin...
Experience working in crisis support
Strong volunteer workforce development
Community engagement and stakeholder relationships
The Service Manager provides strategic and operational leadership across Lifeline Queensland Centres ensuring high-quality crisis support delivery

Job Summary

  • The Service Manager provides strategic and operational leadership across Lifeline Queensland Centres ensuring high-quality crisis support delivery.
  • This role requires strong experience in growing and sustaining a skilled volunteer workforce within a predominantly volunteer-led service model.
  • Employees benefit from NFP salary packaging up to $15,900 plus meal entertainment allowances, alongside 12 weeks paid parental leave.

Matching Summary

The Service Manager provides strategic and operational leadership across Lifeline Queensland Centres ensuring high-quality crisis support delivery.

Salary

Base: $67p/h + Super; Benefits: NFP salary packaging up to $15,900 + $2,650 meals & entertainment; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Experience working in crisis support
  • Strong volunteer workforce development
  • Community engagement and stakeholder relationships
  • Risk management and safety protocols
  • Professional supervision and performance management

Nice-to-have

  • Participative leadership style
  • Data-driven planning and evaluation
  • Commitment to diversity and inclusion
  • Passion for making a meaningful difference

Key Requirements

  • Tertiary Qualification in Social Work, Psychology or Social Science
  • Current drivers licence
  • Positive Blue Card
  • Willingness to undergo Criminal History check
  • Considerable skills with extensive relevant experience if no tertiary qualification

Work Rights

Not specified

Tailored Resume

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