Customer Experience Associate

TD Bank

Waterford, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
On-site
Process financial transactions accurately
Understand and determine customer needs
Resolve customer concerns
TD Bank is seeking a Customer Experience Associate for their Waterford, Ontario branch, where the role focuses on enhancing customer interactions and processing financial transactions. Ideal candidates will possess strong communication skills, attention to detail, and relevant experience in customer service

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers.
  • In this role, you will process financial transactions, understand customer needs, and recommend solutions while ensuring a positive customer experience.
  • TD is committed to providing fair and equitable compensation, growth opportunities, and skill development for all colleagues.

Matching Summary

Match Score: 85

TD Bank is seeking a Customer Experience Associate for their Waterford, Ontario branch, where the role focuses on enhancing customer interactions and processing financial transactions. Ideal candidates will possess strong communication skills, attention to detail, and relevant experience in customer service.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Resolve customer concerns
  • Promote banking solutions
  • Deliver quality customer experiences

Nice-to-have

  • Build deep and long-lasting relationships
  • Contribute to a positive work environment
  • Participate in personal performance development

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Proficiency in MS Office and internet usage
  • Strong communication and customer experience skills
  • Accuracy and detail-orientation

Work Rights

Not specified

Tailored Resume

Cover Letter