Marina Assistant Manager

Guest Services

Alexandria, VA, United States
Base: 60,000.00 usd annual; bonus/equity: not spec...
Not specified in the job description.
Supervise non-exempt and professional staff
Manage daily marina opening and closing procedures
Resolve customer complaints and inquiries
The Marina Assistant Manager position at Guest Services in Alexandria, VA, seeks an individual to support the General Manager in daily operations and staff supervision at the marina. The role requires a combination of management experience, customer service skills, and a passion for the boating environment, with a focus on enhancing profitability and customer satisfaction

Job Summary

  • The Marina Assistant Manager supports the General Manager in all aspects of the center's daily operations and administrative management.
  • This role serves as the Manager on Duty when scheduled to cover in the absence of the General Manager and promotes the Marina to increase profitability.
  • The position requires supervising staff, managing daily operations, and ensuring a high-quality experience for customers while maintaining facility safety.

Matching Summary

Match Score: 75

The Marina Assistant Manager position at Guest Services in Alexandria, VA, seeks an individual to support the General Manager in daily operations and staff supervision at the marina. The role requires a combination of management experience, customer service skills, and a passion for the boating environment, with a focus on enhancing profitability and customer satisfaction.

Salary

Base: 60,000.00 USD Annual; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Supervise non-exempt and professional staff
  • Manage daily marina opening and closing procedures
  • Resolve customer complaints and inquiries
  • Oversee front desk operations and billing accuracy
  • Inspect facilities for safety and cleanliness
  • Monitor inventory and visual merchandising displays

Nice-to-have

  • Demonstrated talent for interacting with diverse people
  • Ability to learn and develop new skills quickly
  • Promote center through marketing plans and promotions
  • Develop new client programs to increase revenue
  • Maintain confidentiality of company information

Key Requirements

  • Bachelor's Degree preferred
  • First aid and CPR certification required
  • 1-3 years of management experience
  • Boating and/or marine related experience
  • Ability to swim
  • Proficiency with MS Word, Excel, and Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter