This role focuses on driving retention strategy across the mortgage lifecycle to reduce attrition and improve portfolio performance
Job Summary
This role focuses on driving retention strategy across the mortgage lifecycle to reduce attrition and improve portfolio performance.
The successful candidate will own the end-to-end value chain including strategy, pricing, experience, and delivery while influencing senior stakeholders.
Benefits include discounted health insurance, an additional rest day for wellbeing, and a dedicated IMPACT Day for volunteering.
Matching Summary
This role focuses on driving retention strategy across the mortgage lifecycle to reduce attrition and improve portfolio performance.
Skills & Requirements
Must-have
Proven mortgage product management experience
Strong commercial acumen in pricing and margins
Data-driven decision making capabilities
Cross-functional stakeholder influence skills
In-life portfolio management expertise
Nice-to-have
Experience with direct and broker channels
Ability to drive initiatives at pace
Self-starting proactive approach
Understanding of balance sheet levers
Key Requirements
Proven experience in mortgages
Focus on retention or in-life portfolio management
Strong commercial acumen understanding pricing and margins