Collections Officer

Probe Group

Melbourne, Victoria, Australia
Hybrid
1 year collections or customer service experience
Strong negotiation and conflict resolution skills
Ability to maintain audit-ready documentation
The role involves managing a workflow of accounts to achieve positive financial resolutions for a world-renowned automotive brand

Job Summary

  • The role involves managing a workflow of accounts to achieve positive financial resolutions for a world-renowned automotive brand.
  • Employees benefit from a hybrid work model with 3 days in the Melbourne CBD office and 2 days working from home.
  • The position offers career stability with a permanent full-time roster, no weekends, and access to holistic wellness support.

Matching Summary

The role involves managing a workflow of accounts to achieve positive financial resolutions for a world-renowned automotive brand.

Skills & Requirements

Must-have

  • 1 year Collections or Customer Service experience
  • Strong negotiation and conflict resolution skills
  • Ability to maintain audit-ready documentation

Nice-to-have

  • Empathy and rapport building with customers
  • Experience with premium brand customer service
  • High-performance team culture fit

Key Requirements

  • Must reside in Melbourne, Australia
  • Hold full Australian working rights
  • Pass standard background checks

Work Rights

Full working rights required

Tailored Resume

Cover Letter