Service Advisor

Lithia Ford of Roseburg

Roseburg, OR, United States
Commission pyy plan with base + incentives; not sp...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing repair estimates
Lithia Ford of Roseburg is seeking a motivated Service Advisor to facilitate automotive service and repairs while ensuring excellent customer communication. The role requires previous experience in a similar position or automotive technician background, with competitive pay and a comprehensive benefits package offered

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits including competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.

Matching Summary

Match Score: 80

Lithia Ford of Roseburg is seeking a motivated Service Advisor to facilitate automotive service and repairs while ensuring excellent customer communication. The role requires previous experience in a similar position or automotive technician background, with competitive pay and a comprehensive benefits package offered.

Salary

Commission pay plan with base and incentives; Not specified; Not specified

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Developing repair estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating between customer and technician

Nice-to-have

  • Fastest growing Fortune 150 Company
  • Top-notch training and continuous support
  • Team player focused on exemplary customer service

Key Requirements

  • Previous Service Advisor experience preferred
  • Valid driver's license
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • High School graduate or equivalent
  • 18 years or older required

Work Rights

Not specified

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