Retail Customer Service Officer

AusPost

Inverell, New South Wales, Australia
Adult pyy rate $35.01; increases to $37.42 after 3...
On-site
Customer service experience required
Cash handling and transaction accuracy
Ability to lift up to 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer in Inverell, New South Wales, to enhance customer experiences and support community resilience. The role involves customer service, cash handling, and administrative duties, with a strong emphasis on teamwork and inclusivity

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • Australia Post offers a 12-week paid training program followed by casual on-call opportunities with competitive adult pay rates.
  • The company fosters an inclusive culture that values diversity, belonging, and provides ongoing career development and wellbeing support.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Inverell, New South Wales, to enhance customer experiences and support community resilience. The role involves customer service, cash handling, and administrative duties, with a strong emphasis on teamwork and inclusivity.

Salary

Adult Pay Rate $35.01; Increases to $37.42 after 3 months training; + 12% Superannuation

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift up to 16kgs regularly
  • Standing for full shift duration
  • Identity services transaction processing

Nice-to-have

  • Friendly and enthusiastic personality
  • Team environment collaboration skills
  • Up-selling and cross-selling aptitude
  • Commitment to community resilience
  • Adaptability to rotating shifts

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs
  • Availability for rotating shifts

Work Rights

Not specified

Tailored Resume

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