Customer Onboarding Manager

EVE

Remote
Competitive salary & equity; not specified; 401(k)...
**
3+ years customer onboarding experience
Strong saas platform understanding
Exceptional communication skills
** Eve is seeking a Customer Onboarding Manager to guide law firms in successfully implementing and utilizing their AI-driven legal technology solutions. The ideal candidate will have experience in customer success, strong technical skills, and a passion for enhancing client relationships. **

Job Summary

  • Eve is redefining legal technology for plaintiff law firms by building AI-native solutions that work across every stage of a case.
  • The role involves guiding customers through successful onboarding, delivering comprehensive training, and optimizing solutions to meet specific workflow needs.
  • Employees enjoy competitive salary and equity, a 401(k) program with matching, health benefits, and a flexible time off policy.

Matching Summary

Match Score: 75

** Eve is seeking a Customer Onboarding Manager to guide law firms in successfully implementing and utilizing their AI-driven legal technology solutions. The ideal candidate will have experience in customer success, strong technical skills, and a passion for enhancing client relationships. **

Salary

Competitive Salary & Equity; Not specified; 401(k) Program with Employer Matching; Health, Dental, Vision and Life Insurance

Skills & Requirements

Must-have

  • 3+ years customer onboarding experience
  • Strong SaaS platform understanding
  • Exceptional communication skills

Nice-to-have

  • Experience in legal tech or AI products
  • Passion for building long-term partnerships
  • Excellent project management skills

Key Requirements

  • 3+ years experience in customer onboarding or success roles
  • Strong analytical capabilities for problem-solving
  • Ability to explain technical concepts to non-technical users

Work Rights

Not specified

Tailored Resume

Cover Letter