Field Support Representative, Member Experience

Sidecar Health

Columbus, OH, US
Base: 50k-55k; bonus/equity: equity pyckage includ...
Remote
Reliable personal transportation required
Ability to travel up to 30% across ohio
Strong communication and problem-solving skills
The role involves visiting clients onsite across Ohio to support members in navigating their Sidecar Health plans

Job Summary

  • The role involves visiting clients onsite across Ohio to support members in navigating their Sidecar Health plans.
  • Candidates will act as in-person support for client groups after enrollment and during periods of escalated necessity.
  • The position offers a competitive salary between 50k-55k along with equity, comprehensive medical benefits, and a 401k plan.

Matching Summary

The role involves visiting clients onsite across Ohio to support members in navigating their Sidecar Health plans.

Salary

Base: 50k-55k; Bonus/Equity: Equity package included; Benefits: Comprehensive Medical, Dental, Vision, 401k, Paid vacation

Skills & Requirements

Must-have

  • Reliable personal transportation required
  • Ability to travel up to 30% across Ohio
  • Strong communication and problem-solving skills
  • Proactive mindset for turning challenges into solutions
  • Flexibility for open schedule availability

Nice-to-have

  • Bilingual language skills preferred
  • Prior healthcare or insurance experience
  • Empathy and relationship-building abilities
  • Desire for professional growth within the company

Key Requirements

  • Reliable personal transportation
  • Ability to travel up to 3 hours one way
  • Track record of reliability and accountability

Work Rights

Not specified

Tailored Resume

Cover Letter