Diversey Inc is seeking a Front Office Consultant for their Customer Service team, specifically looking for candidates from protected categories under Law 68/99 in Italy. The role focuses on providing direct technical assistance to clients, managing inquiries, and supporting operational requests through various communication channels
Job Summary
You will be the first point of contact for customers, providing direct technical assistance, operational support, and managing requests via phone and digital tools.
The role involves providing basic technical support for TASKI machines, pool systems, dishwashers, or professional laundries, understanding electrical and hydraulic components.
Diversey offers comprehensive training, online portal access, detailed guides, and opportunities for professional growth and career development.
Matching Summary
Match Score: 85
Diversey Inc is seeking a Front Office Consultant for their Customer Service team, specifically looking for candidates from protected categories under Law 68/99 in Italy. The role focuses on providing direct technical assistance to clients, managing inquiries, and supporting operational requests through various communication channels.
Skills & Requirements
Must-have
Customer support via phone and digital tools
Technical assistance for professional equipment
SAP order entry and shipping verification
Fluent Italian language skills
Nice-to-have
Proactive problem-solving approach
Interest in technology and machinery
Collaborative work environment
English language proficiency
Key Requirements
Belonging to Protected Categories (Law 68/99)
Familiarity with Outlook, Office 365, SAP, Salesforce, Excel
Previous experience in technical assistance or customer service is an advantage