The role focuses on leveraging advanced technologies to design robust data solutions and implement intelligent automation for client operational efficiencies
Job Summary
The role focuses on leveraging advanced technologies to design robust data solutions and implement intelligent automation for client operational efficiencies.
Candidates will build and optimize multilingual conversational AI solutions including voice bots, chatbots, and email bots while developing Gen AI-powered knowledge bases.
PwC offers a vibrant community of solvers with inclusive benefits, flexibility programmes, and mentorship to help employees thrive in work and life.
Matching Summary
The role focuses on leveraging advanced technologies to design robust data solutions and implement intelligent automation for client operational efficiencies.
Skills & Requirements
Must-have
Chatbot and Voicebot Development
Gen AI and RAG Knowledge Bases
Python and Node.js Programming
Conversational AI Platforms like Kore.ai
DevOps and Cloud Deployment Pipelines
Nice-to-have
Multilingual NLP Frameworks
Speech-to-Text Engine Experience
Microservices Architecture Knowledge
Cross-functional Team Collaboration
Continuous Process Improvement
Key Requirements
3 to 4 years experience in contact centre transformation
Bachelor's degree in Computer Science or related field