Customer Service Representative (weekends)

Stephen K. Denny, Inc.

Houston, TX, United States
Competitive pyy; benefits: medical, dental, vision...
On-site
2+ years customer service experience
Thursday through sunday shift availability
Strong communication and empathy skills
This fully remote role serves as the frontline for an established HVAC contractor with over 30 years of experience

Job Summary

  • This fully remote role serves as the frontline for an established HVAC contractor with over 30 years of experience.
  • The position requires handling incoming calls, scheduling appointments, and promoting memberships during Thursday to Sunday shifts.
  • Employees receive comprehensive benefits including 100% employer-covered medical plans and a 401(k) match up to 3.5%.

Matching Summary

This fully remote role serves as the frontline for an established HVAC contractor with over 30 years of experience.

Salary

Competitive Pay; Benefits: Medical, dental, vision, 401(k); Not specified

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Thursday through Sunday shift availability
  • Strong communication and empathy skills

Nice-to-have

  • Home services industry experience preferred
  • Proficiency with ServiceTitan software
  • Basic HVAC knowledge helpful

Key Requirements

  • 2+ years in customer service or call center
  • Experience in home services sector preferred
  • Ability to manage service calls in fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter