Provide level one help desk support to employees onsite, building computers, setting up and supporting a variety of printers
Job Summary
Provide level one help desk support to employees onsite, building computers, setting up and supporting a variety of printers.
Receive, document, categorize, and follow up on service requests and incident reports using the appropriate tools.
STERIS offers a comprehensive benefits package, including competitive compensation, annual merit-based salary increase and bonus plan, and excellent group insurance.
Matching Summary
Provide level one help desk support to employees onsite, building computers, setting up and supporting a variety of printers.
Skills & Requirements
Must-have
Level 1 help desk support
Build and configure workstations
Support printers and IT equipment
IP addressing knowledge
Troubleshoot IT issues
French and English proficiency
Nice-to-have
Automation experience preferred
Install engineering software
Mixed environment automation
Key Requirements
College diploma (DEC) in IT
Minimum 3 years level 1 help desk experience
Experience building MS Windows Servers and Desktops
Experience with Autopilot, MS Intune
IT Help Desk in manufacturing and corporate environment