Tutor Operations Manager | Remote Work Edge Tutor 14 Mar 2026 Remote Philippines

MOSANGroup Ltd

Philippines
Hybrid (onsite meetings required monthly)
Client success & retention
Operational efficiency
Teacher performance & retention
The Tutor Operations Manager position at Edge Tutor involves overseeing client accounts to ensure high service delivery and client satisfaction while managing a team of online ESL teachers. The role requires strong leadership, operational efficiency, and a focus on revenue growth, all within a remote-first work culture

Job Summary

  • The Tutor Operations Manager is responsible for overseeing the day-to-day operations of assigned client accounts, ensuring exceptional service delivery and strong client satisfaction.
  • Key responsibilities include client success, revenue growth, operational efficiency, teacher performance, quality assurance, and data reporting.
  • The company offers a remote-first culture with quarterly in-person meetings, structured flexibility, professional growth, performance-oriented compensation, healthcare benefits, and 30 days paid leave.

Matching Summary

Match Score: 85

The Tutor Operations Manager position at Edge Tutor involves overseeing client accounts to ensure high service delivery and client satisfaction while managing a team of online ESL teachers. The role requires strong leadership, operational efficiency, and a focus on revenue growth, all within a remote-first work culture.

Skills & Requirements

Must-have

  • Client Success & Retention
  • Operational Efficiency
  • Teacher Performance & Retention
  • Quality Assurance
  • Data & Reporting

Nice-to-have

  • Strategic account growth
  • Remote-first culture
  • Structured flexibility
  • Professional growth opportunities

Key Requirements

  • Bachelor’s degree in Education, Business Management, Communications, or related field
  • Minimum 1 year experience leading online ESL teachers
  • Skilled in lesson observation, feedback, and coaching
  • Proven track record of leading teams and achieving performance goals
  • Strong interpersonal, leadership, and coaching skills
  • Excellent English communication skills
  • Highly organized with strong analytical and decision-making capabilities
  • Proficient in productivity tools, spreadsheets, and performance management systems
  • Familiarity with online teaching platforms and ESL industry standards
  • Reside in NCR, Region III, or Region IV-A
  • Desktop/laptop with Intel i5 (10th gen) or 8GB RAM or higher
  • Minimum 25 Mbps internet speed with backup connection
  • Backup power supply for at least 8 hours

Work Rights

Not specified

Tailored Resume

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