Workforce Effectiveness Lead

The Salvation Army

Blackburn, Victoria, Australia
Not specified; nfp salary pyckaging up to $15,900 ...
Hybrid
Operational improvement experience
Developing practical procedures and guides
Leading or coordinating teams
The role leads Workforce Effectiveness across Salvos Stores by improving frontline ways of working through practical, store-ready procedures

Job Summary

  • The role leads Workforce Effectiveness across Salvos Stores by improving frontline ways of working through practical, store-ready procedures.
  • Eligible employees can access NFP Salary Packaging up to $15,900 tax free plus meals and entertainment benefits.
  • The position coordinates a small team of two consultants while collaborating with Retail, Operations, and People and Culture stakeholders.

Matching Summary

The role leads Workforce Effectiveness across Salvos Stores by improving frontline ways of working through practical, store-ready procedures.

Salary

Not specified; NFP Salary Packaging up to $15,900 tax free; Generous paid Parental Leave and Purchased Leave Scheme

Skills & Requirements

Must-have

  • Operational improvement experience
  • Developing practical procedures and guides
  • Leading or coordinating teams
  • Stakeholder engagement skills
  • Multi-site implementation experience

Nice-to-have

  • Knowledge management experience
  • Information governance background
  • Workflow and collaboration tools familiarity
  • Retail environment experience
  • Digital/AI content readiness knowledge

Key Requirements

  • Proven experience in operational improvement
  • Experience leading or coordinating others
  • Strong capability in developing practical procedures
  • Excellent stakeholder engagement skills
  • Mandatory Nationally Coordinated Criminal History Check

Work Rights

Not specified

Tailored Resume

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