Sales Specialist, After Sales

Sime Darby Industrial Sdn Bhd

Not specified; not specified; not specified
Face-to-face customer relationship building
Equipment inspection and technical analysis
Crm system usage for sales tracking
The role focuses on maintaining and enhancing relationships with Construction Industry customers through face-to-face visits

Job Summary

  • The role focuses on maintaining and enhancing relationships with Construction Industry customers through face-to-face visits.
  • Responsibilities include advising customers on immediate equipment repair needs, warranty issues, and proactive maintenance strategies.
  • Candidates must utilize CRM systems to log visits, analyze leads, and generate quotes for parts and service solutions.

Matching Summary

The role focuses on maintaining and enhancing relationships with Construction Industry customers through face-to-face visits.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Face-to-face customer relationship building
  • Equipment inspection and technical analysis
  • CRM system usage for sales tracking
  • Warranty issue resolution and management
  • Pre-call planning and call plan execution

Nice-to-have

  • Proactive failure repair strategy development
  • Budget consultation for equipment lifecycle
  • Cross-divisional coordination with service teams
  • Competitive visit analysis and reporting

Key Requirements

  • Experience in industrial equipment sales or service
  • Ability to conduct technical equipment inspections
  • Proficiency with Cat Inspect and CRM tools

Work Rights

Not specified

Tailored Resume

Cover Letter