Desjardins General Insurance is seeking a Leader de Pratique for their Configuration Management Database (CMDB) team, responsible for defining and evolving the CMDB practice while providing strategic support for organizational goals. The ideal candidate should possess extensive experience with ServiceNow and demonstrate strong leadership abilities in complex environments
Job Summary
This role serves as the primary expert reference for defining and evolving the CMDB practice in alignment with ITIL frameworks and enterprise strategy.
The successful candidate will lead a team of influencers to ensure the quality, reliability, and business value of configuration data across the organization.
Desjardins General Insurance offers a competitive salary, four weeks of flexible vacation from day one, and a defined benefit pension plan.
Matching Summary
Match Score: 85
Desjardins General Insurance is seeking a Leader de Pratique for their Configuration Management Database (CMDB) team, responsible for defining and evolving the CMDB practice while providing strategic support for organizational goals. The ideal candidate should possess extensive experience with ServiceNow and demonstrate strong leadership abilities in complex environments.
Salary
Competitive salary; Annual bonus available; Benefits include defined benefit pension, health insurance, and equipment reimbursement
Skills & Requirements
Must-have
ServiceNow CMDB experience
ITIL framework knowledge
Configuration management governance
Strategic planning expertise
CI modeling and discovery
Nice-to-have
Influence without direct authority
French language proficiency
Complex multi-sector environments
Agile learning mindset
Customer-oriented approach
Key Requirements
Bachelor's degree in Computer Science or related field