Service Advisor

Priority Honda Hampton

Corpus Christi, TX, United States
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
Priority Honda Hampton is seeking a Service Advisor to facilitate automotive services by communicating between customers and technicians. The role involves assessing vehicle issues, preparing repair orders, and ensuring customer satisfaction while adhering to warranty protocols

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Priority Honda Hampton is seeking a Service Advisor to facilitate automotive services by communicating between customers and technicians. The role involves assessing vehicle issues, preparing repair orders, and ensuring customer satisfaction while adhering to warranty protocols.

Skills & Requirements

Must-have

  • initiating automotive services and repairs
  • ascertaining vehicle performance problems
  • verifying warranty and service contract coverage
  • developing estimates
  • writing repair orders
  • maintaining customer records

Nice-to-have

  • exemplary customer service
  • team player

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

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