Assist the Nurse Supervisor/Charge Nurse in day-to-day recording and charting of medical or administrative information in accordance with current federal, state, and local standards
Job Summary
Assist the Nurse Supervisor/Charge Nurse in day-to-day recording and charting of medical or administrative information in accordance with current federal, state, and local standards.
Answer telephone, page calls, deliver messages to residents, record appropriate resident identification data, make appointments, and perform follow-up phone calls.
Develop and maintain a good working rapport with inter-departmental personnel and other departments within the facility.
Matching Summary
Assist the Nurse Supervisor/Charge Nurse in day-to-day recording and charting of medical or administrative information in accordance with current federal, state, and local standards.
Skills & Requirements
Must-have
Medical charting and documentation
Answering phones and delivering messages
Resident identification and record keeping
Patient appointment scheduling
Scanning and uploading documents
Inter-departmental communication
Nice-to-have
Kindness, dignity, and respect for residents
Fraud reporting
Timely physician note encouragement
Key Requirements
High school diploma or GED
Exceptional communication and customer service skills
Ability to work in a fast-paced environment
Medical terminology knowledge
Front office experience
Basic knowledge of medical terminology and nursing practices