Customer Service Representative/ Veterinary Receptionist

Hayward Animal Clinic

Hybrid
Professional and friendly client service
Manage appointments and answer calls
Update client and patient records
Hayward Animal Clinic, part of AmeriVet, is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client service and support to pet owners. The ideal candidate will have strong communication skills and some experience in customer service, particularly in a veterinary or healthcare setting

Job Summary

  • As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience.
  • Through our tech systems, you’ll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Hayward Animal Clinic, part of AmeriVet, is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client service and support to pet owners. The ideal candidate will have strong communication skills and some experience in customer service, particularly in a veterinary or healthcare setting.

Skills & Requirements

Must-have

  • Professional and friendly client service
  • Manage appointments and answer calls
  • Update client and patient records
  • Process billing transactions
  • Work in a fast-paced environment

Nice-to-have

  • Empathy for emotional clients
  • Promote clinic services and promotions
  • Maintain organized records
  • Supportive team environment

Key Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • Basic proficiency with technology

Work Rights

Not specified

Tailored Resume

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