Senior Product Manager

COMMONWEALTH BANK OF AUSTRALIA

Proven product management experience in complex digital environments
Understanding of apis, data flows, and analytics
Strong written and verbal communication skills for senior audiences
Join CommBank's Group Fraud & Scam Technology team to protect millions of customers by owning the strategy and delivery of the Fraud & Scam Management Platform

Job Summary

  • Join CommBank's Group Fraud & Scam Technology team to protect millions of customers by owning the strategy and delivery of the Fraud & Scam Management Platform.
  • You will define product vision, oversee discovery and continuous improvement, and prioritize features using customer insights and regulatory requirements.
  • The role requires balancing security, compliance, and customer experience while driving outcomes through metrics, experiments, and stakeholder engagement.

Matching Summary

Join CommBank's Group Fraud & Scam Technology team to protect millions of customers by owning the strategy and delivery of the Fraud & Scam Management Platform.

Skills & Requirements

Must-have

  • Proven product management experience in complex digital environments
  • Understanding of APIs, data flows, and analytics
  • Strong written and verbal communication skills for senior audiences
  • Ability to manage end-to-end product lifecycle including risk and compliance
  • Experience working with cross-functional squads using Agile practices

Nice-to-have

  • Knowledge of fraud, scams, payments, or financial services
  • Understanding of the Scam Prevention Framework (SPF)
  • Strategic thinking and decision-making in ambiguous situations
  • Comfort with change and resolving complex issues efficiently

Key Requirements

  • Proven product management experience in complex digital/tech environments
  • Strong understanding of APIs, data flows, and analytics
  • Knowledge of fraud, scams, payments, or financial services (desirable)

Work Rights

Not specified

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