Associate, Payroll Client Services - Sat–wed

xinhualong.me

EMEA
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
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Payroll processing experience
Client-facing support roles
Analytical mindset
** Remote is seeking an Associate for their Payroll Client Services team, responsible for managing client inquiries and payroll processing in a multi-country context. The position is fully remote, requires strong communication skills, and demands availability to work weekends. **

Job Summary

  • The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
  • Key responsibilities include first-line support for employee and client inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
  • This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.

Matching Summary

Match Score: 75

** Remote is seeking an Associate for their Payroll Client Services team, responsible for managing client inquiries and payroll processing in a multi-country context. The position is fully remote, requires strong communication skills, and demands availability to work weekends. **

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • payroll processing experience
  • client-facing support roles
  • analytical mindset
  • fast-paced international environments
  • fluent in English
  • Slack, Zendesk, spreadsheets

Nice-to-have

  • ambitious problems
  • future focused work culture
  • innovation capabilities
  • team player
  • continuous improvement

Key Requirements

  • Experience supporting payroll processing
  • Working knowledge of regional compliance basics
  • Ability to learn and support multiple payroll-related products

Work Rights

Not specified

Tailored Resume

Cover Letter