Jefferson County is seeking an Eligibility Specialist for its Community Assistance Division, where the role involves determining eligibility for public assistance programs while providing high-level customer service. The position offers a hybrid work model, competitive pay, and a comprehensive benefits package
Job Summary
This position provides you the opportunity to work for a county that thrives on working collaboratively and overcoming challenges.
Jefferson County offers a generous benefits package that supports your personal and professional life.
As an Eligibility Specialist, you are a vital member of a team determining eligibility for public assistance programs by providing high level customer service.
Matching Summary
Match Score: 85
Jefferson County is seeking an Eligibility Specialist for its Community Assistance Division, where the role involves determining eligibility for public assistance programs while providing high-level customer service. The position offers a hybrid work model, competitive pay, and a comprehensive benefits package.
Salary
Base: $24.78 - $27.48 USD Hourly; Bonus/Equity: Not specified; Benefits: Standard Benefits package
Skills & Requirements
Must-have
Customer service and communication
Data entry and accuracy
Critical thinking and problem-solving
Adherence to regulations and policies
Confidentiality and data protection
Nice-to-have
Passion for helping community
Cultural competency and trauma-informed
Spanish speaking skills
Adaptability to change
Key Requirements
One year of work-related experience
High school diploma or equivalent
Experience in determining eligibility in Medicaid and SNAP benefits utilizing the Colorado Benefits Management System (CBMS)
Experience in customer service and de-escalation techniques
Data entry experience in complex computer databases