iddink.nl is looking for a Konsultant Centrum Kontaktu to provide diligent customer service and support regarding order fulfillment, product information, and technical assistance. The role requires effective communication and problem-solving skills to enhance customer experience within a mission-driven educational company
Job Summary
The role involves performing inbound and outbound customer service tasks including order fulfillment, product information, and technical support.
Sanoma Learning is a leading K12 European learning company with over 3000 employees helping shape the future of education for 25+ million students.
The position requires assisting in resolving problems, conducting market research, and inviting customers to meetings while adhering to supervisor instructions.
Matching Summary
Match Score: 75
iddink.nl is looking for a Konsultant Centrum Kontaktu to provide diligent customer service and support regarding order fulfillment, product information, and technical assistance. The role requires effective communication and problem-solving skills to enhance customer experience within a mission-driven educational company.
Skills & Requirements
Must-have
Conscientious work execution
Adherence to procedures
Inbound customer service tasks
Outbound marketing activities
Problem resolution skills
Nice-to-have
Market research experience
Multimedia product knowledge
Engaging communication style
Curiosity for learning
Diversity and inclusion mindset
Key Requirements
Ability to follow applicable procedures
Willingness to perform inbound and outbound traffic duties