Enterprise Customer Success Manager

Seesaw

Remote
Base: $60,000–$95,000; commission target: $15,000-...
Remote
Manage enterprise district partnerships
Own renewal and expansion process
Drive value for educators
Seesaw is seeking an Enterprise Customer Success Manager to manage post-sales relationships and ensure the success of their educational platform within large district partnerships. The ideal candidate should have a background in educational technology and experience in customer lifecycle management, focusing on renewal and expansion

Job Summary

  • CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way.
  • An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential.
  • Benefits include: Medical/Dental + Orthodontics/Vision Coverage, 401k Match, Flexible Paid Time Off, Mindfulness First Fridays, Monthly Technology Stipend, Home Office Setup Stipend, Professional Development Stipend, Paid Parental Leave, Charitable Donation Matching, Volunteer Days.

Matching Summary

Match Score: 85

Seesaw is seeking an Enterprise Customer Success Manager to manage post-sales relationships and ensure the success of their educational platform within large district partnerships. The ideal candidate should have a background in educational technology and experience in customer lifecycle management, focusing on renewal and expansion.

Salary

Base: $60,000–$95,000; Commission target: $15,000- 23,000; Benefits: Medical/Dental + Orthodontics/Vision Coverage, 401k Match, Flexible Paid Time Off, Mindfulness First Fridays, Monthly Technology Stipend, Home Office Setup Stipend, Professional Development Stipend, Paid Parental Leave, Charitable Donation Matching, Volunteer Days

Skills & Requirements

Must-have

  • Manage enterprise district partnerships
  • Own renewal and expansion process
  • Drive value for educators
  • Serve and sell into K-12 market

Nice-to-have

  • Collaborate cross functionally
  • Adaptable and skilled at managing change
  • Maintain strong performance and focus

Key Requirements

  • 3 years demonstrated success in quota-carrying role
  • Proven experience managing full customer lifecycle
  • Background in educational technology preferred

Work Rights

Not specified

Tailored Resume

Cover Letter