Customer Service Representative

Destination Pet

Cleveland, OH, United States
Base: $10.50–$13.00ph doe; bonus/equity: tips incl...
Not specified (likely on-site based on job requirements).
Standing and walking for extended periods
Lifting up to 40 lbs regularly
Availability on evenings weekends and holidays
Destination Pet is seeking a Customer Service Representative in Cleveland, OH, who is passionate about pets and customer service. The ideal candidate will excel in a dynamic environment, juggling various tasks while ensuring a high level of service for pet parents

Job Summary

  • The role involves welcoming pet parents and their furry VIPs like they just walked into a 5-star resort.
  • Employees must manage check-ins and check-outs while ensuring up-to-date vaccinations are on file for safety.
  • The position offers part-time health, mental health, and telehealth benefits with pay starting at $10.50–$13.00/hour plus tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative in Cleveland, OH, who is passionate about pets and customer service. The ideal candidate will excel in a dynamic environment, juggling various tasks while ensuring a high level of service for pet parents.

Salary

Base: $10.50–$13.00/hour DOE; Bonus/Equity: Tips included; Benefits: Part-time health, mental health, and telehealth

Skills & Requirements

Must-have

  • Standing and walking for extended periods
  • Lifting up to 40 lbs regularly
  • Availability on evenings weekends and holidays
  • High school diploma or equivalent required
  • 18 years of age or older

Nice-to-have

  • Previous customer service or retail experience
  • Charm of a customer service pro
  • Heart of a dog mom or dad
  • Ability to solve problems quickly
  • Fluent in human and hound communication

Key Requirements

  • High school diploma or equivalent
  • Must be 18 years or older
  • Preferred 1+ year customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter