Job Summary

• The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle, including performing technical measures and assessing pre-existing conditions.
• The AIS will conduct Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with THD standards.
• Responsibilities will further include resolving customer complaints, making decisions needed to prevent cycle-time delays, working with service providers to resolve issues, and approving or escalating project changes prior to moving forward.

Matching Summary

Salary

Base: $22 - $30; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• 5 years of work experience
• Bachelor's degree or equivalent
• Legally permitted to work in the United States
• Must be eighteen years of age or older

Work Rights