Customer Solutions Manager - Africa

Caterpillar Inc.

Onsite
Customer solutions management
Sales and account management
Mining and heavy machinery expertise
At Caterpillar, we are committed to our customers who build a better, more sustainable world with our products, services and solutions

Job Summary

  • At Caterpillar, we are committed to our customers who build a better, more sustainable world with our products, services and solutions.
  • This role oversees and coordinates all sales and solution programs for significant clients, driving growth by delivering tailored, territory-specific solutions.
  • From day one, you’re set up to thrive at Caterpillar with onboarding support, strong mentorship, global exposure, competitive compensation, and long-term career growth.

Matching Summary

At Caterpillar, we are committed to our customers who build a better, more sustainable world with our products, services and solutions.

Skills & Requirements

Must-have

  • Customer solutions management
  • Sales and account management
  • Mining and heavy machinery expertise
  • Fluency in English and Mandarin
  • Travel up to 80% internationally
  • Customer relationship management
  • Negotiation and value selling

Nice-to-have

  • French language skills
  • Master’s degree advantage
  • Work-life balance focus
  • Global team collaboration
  • Strong mentorship and onboarding

Key Requirements

  • Bachelor’s degree in Engineering or Business Administration
  • 5-7 years sales or account management experience
  • 3-5 years in mining, construction, or heavy machinery
  • Experience in African markets
  • Fluency in English and Mandarin
  • Ability to travel 70%-80%
  • Visa sponsorship not available

Work Rights

Not specified

Tailored Resume

Cover Letter