Client Success Manager - Hss

DXC Technology UK

Uk national status required
Sc clearance or eligible for vetting
Executive relationship management
This role serves as the primary point of contact and trusted advisor for clients within the High Secure Services Territory

Job Summary

  • This role serves as the primary point of contact and trusted advisor for clients within the High Secure Services Territory.
  • The Client Success Manager is responsible for meeting in-year revenue targets, growing Total Contract Value, and ensuring delivery performance.
  • DXC Technology offers a supportive, inclusive environment with reasonable adjustments throughout the hiring process for diverse candidates.

Matching Summary

This role serves as the primary point of contact and trusted advisor for clients within the High Secure Services Territory.

Skills & Requirements

Must-have

  • UK National status required
  • SC clearance or eligible for vetting
  • Executive relationship management
  • P&L management and forecasting
  • Strategic account planning
  • High Secure Services (HSS) domain knowledge

Nice-to-have

  • Experience with ServiceNow and AI offerings
  • Proven track record in upselling and cross-selling
  • Ability to drive operational excellence
  • Strong crisis management skills
  • Commitment to inclusive team building

Key Requirements

  • Must be a UK National
  • Currently holding SC clearance or eligible for vetting
  • Bachelor's degree or equivalent education and experience
  • Proven success in similar CSM or strategic account leader position
  • Expertise delivering into restricted accounts

Work Rights

Must be a UK National

Tailored Resume

Cover Letter