Claims It Senior Business Analyst, Genai

AIG

New Jersey, US
Base: $125,000-$145,000; bonus: eligible per incen...
Primarily in-office
7+ years business analyst experience in claims or insurance
Deep understanding of claims workflows including fnol and coverage
Proven experience delivering ai or genai solutions in production
AIG is seeking a Claims IT Senior Business Analyst for their new Generative AI team in New Jersey. The role involves translating business priorities into actionable requirements and optimizing processes to improve claims operations through AI initiatives

Job Summary

  • This role serves as a critical bridge between Global Claims Operations, Product, and Technology to enable the delivery of the Claims by AIG Assist (GenAI) program.
  • The position involves quantifying business value through cycle time reduction, touchless rates, and adjuster productivity improvements while ensuring compliance with model governance.
  • AIG offers a comprehensive Total Rewards Program focusing on health, wellbeing, financial security, and professional development for its global team members.

Matching Summary

Match Score: 85

AIG is seeking a Claims IT Senior Business Analyst for their new Generative AI team in New Jersey. The role involves translating business priorities into actionable requirements and optimizing processes to improve claims operations through AI initiatives.

Salary

Base: $125,000-$145,000; Bonus: Eligible per incentive plan terms; Benefits: Comprehensive Total Rewards Program including health and financial security

Skills & Requirements

Must-have

  • 7+ years Business Analyst experience in Claims or Insurance
  • Deep understanding of Claims workflows including FNOL and coverage
  • Proven experience delivering AI or GenAI solutions in production
  • Strong Agile delivery experience with backlog management and UAT
  • Ability to translate complex technology into business value

Nice-to-have

  • Exposure to LLM-based solutions and prompt workflows
  • Experience with OneClaim or core claims platforms
  • Familiarity with model governance and regulatory controls
  • Background in process re-engineering and operating model design
  • Working knowledge of data concepts like metadata and lineage

Key Requirements

  • 7+ years as a Business Analyst in Claims, Insurance, or Financial Services
  • Proven track record of delivering AI/GenAI solutions in production
  • Strong Agile delivery experience including sprint planning and UAT

Work Rights

Not specified

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