Ip Customer Engineer

PCCW-HKT DataCom Services Ltd

Pasig, Rizal, Philippines
On-site
Level 2 ip operations support
Layer 2 vpn and layer 3 mpls provisioning
Bgp, mpls, ipsec, sdwan knowledge
PCCW-HKT DataCom Services Ltd is seeking an IP Customer Engineer to provide Level 2 operations support and provisioning of IP-based services to their global client base. The role requires strong technical skills in network technologies and excellent communication capabilities, along with a customer-oriented mindset

Job Summary

  • The role provides Level 2 operations support for international IP services including Layer 2 VPN, Layer 3 MPLS, and SDWAN.
  • Candidates must coordinate with project managers to implement customized IP solutions and resolve customer issues remotely or on-site.
  • This position requires participation in a global team structure to ensure 24x7 support with mandatory on-call rotation.

Matching Summary

Match Score: 85

PCCW-HKT DataCom Services Ltd is seeking an IP Customer Engineer to provide Level 2 operations support and provisioning of IP-based services to their global client base. The role requires strong technical skills in network technologies and excellent communication capabilities, along with a customer-oriented mindset.

Skills & Requirements

Must-have

  • Level 2 IP operations support
  • Layer 2 VPN and Layer 3 MPLS provisioning
  • BGP, MPLS, IPSec, SDWAN knowledge
  • CCNP or CCIE level experience
  • Five years relevant working experience
  • 24/7 on-call availability

Nice-to-have

  • Juniper certification advantage
  • Cisco IOS-XR and JunOS familiarity
  • Linux operating system skills
  • Iperf tool proficiency
  • Strong telephonic communication skills
  • Cloud technology integration knowledge

Key Requirements

  • Minimum 5 years of relevant experience
  • CCNP or CCIE certification required
  • Strong knowledge of IPv6 and BGP protocols
  • Amenable to shifting schedules

Work Rights

Not specified

Tailored Resume

Cover Letter