My Query Advisor La (agente Servicio Al Cliente) - Temporal

Mondelez International

**
Advanced portuguese
1-2 years customer service experience
Effective communication skills
** Mondelez International is seeking a My Query Advisor for a temporary (6-month) customer service role, requiring advanced Portuguese and preferably English. The position involves responding to employee inquiries, resolving complex issues, and ensuring a positive customer experience in a hybrid work environment. **

Job Summary

  • This role involves analyzing and responding to employee inquiries through various channels.
  • You will ensure a positive customer experience while meeting quality standards.
  • Collaboration with other teams is essential for comprehensive problem resolution.

Matching Summary

Match Score: 75

** Mondelez International is seeking a My Query Advisor for a temporary (6-month) customer service role, requiring advanced Portuguese and preferably English. The position involves responding to employee inquiries, resolving complex issues, and ensuring a positive customer experience in a hybrid work environment. **

Skills & Requirements

Must-have

  • Advanced Portuguese
  • 1-2 years customer service experience
  • Effective communication skills

Nice-to-have

  • Ability to handle difficult situations
  • Proactive problem-solving skills
  • Passion for exceptional customer service

Key Requirements

  • Advanced Portuguese proficiency
  • Desirable English skills
  • Ability to manage multiple tasks

Work Rights

Not specified

Tailored Resume

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