Customer Service Executive

BOON LAY DENTAL CENTRE PTE. LTD.

Singapore, Singapore
2 years experience in similar capacity
Handle patient enquiries and grievances tactfully
Process payments and schedule appointments
The role is accountable for overall Quality of Service and Patient Satisfaction rates

Job Summary

  • The role is accountable for overall Quality of Service and Patient Satisfaction rates.
  • Responsibilities include handling patient enquiries, resolving grievances, and recommending suitable treatment plans.
  • The position requires performing front-desk routine matters such as registration, scheduling, and payment processing.

Matching Summary

Match Score: 85

The role is accountable for overall Quality of Service and Patient Satisfaction rates.

Skills & Requirements

Must-have

  • 2 years experience in similar capacity
  • Handle patient enquiries and grievances tactfully
  • Process payments and schedule appointments

Nice-to-have

  • Stay driven during challenging times
  • Excellent interpersonal communication skills
  • Ability to communicate with diverse people

Key Requirements

  • At least 2 years of experience
  • Strong interpersonal and communication skills

Work Rights

Not specified

Tailored Resume

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