Préposé.e Au Service Royal Et Aux Réservations, Temps Plein (h/f/d)

Fairmont Le Manoir Richelieu

La Malbaie, Canada
Base: 22,88$/h; bonus/equity: not specified; benef...
On-site
Guest service and communication skills
Bilingualism in french and english
Ability to work under pressure
Fairmont Le Manoir Richelieu is seeking a full-time Customer Service and Reservations Agent who will manage calls, handle room bookings, and provide exceptional service to guests. The role requires strong communication skills in both French and English, as well as the ability to thrive in a fast-paced environment

Job Summary

  • Manage calls, re-route them, and assist guests, while also handling room reservations and verifying booking details.
  • Respond to guest inquiries about reservations and provide information about the hotel, while also drafting reports and following up on information.
  • Benefit from competitive salary, travel discounts, health insurance, a pension plan, and a comprehensive employee assistance program.

Matching Summary

Match Score: 85

Fairmont Le Manoir Richelieu is seeking a full-time Customer Service and Reservations Agent who will manage calls, handle room bookings, and provide exceptional service to guests. The role requires strong communication skills in both French and English, as well as the ability to thrive in a fast-paced environment.

Salary

Base: 22,88$/H; Bonus/Equity: Not specified; Benefits: Travel discounts, insurance, pension plan, EAP, uniform cleaning, subsidized meals

Skills & Requirements

Must-have

  • Guest service and communication skills
  • Bilingualism in French and English
  • Ability to work under pressure

Nice-to-have

  • Commitment to company values
  • Engagement in community initiatives
  • Desire for career growth

Key Requirements

  • Previous customer service experience
  • Bilingualism in French and English

Work Rights

Not specified

Tailored Resume

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