Chef De Groupe Des Opérations/superviseurs F/h

Europcar Mobility Group

Bordeaux, France
Base: not specified; bonus/equity: attractive mont...
**
Customer service excellence
Team leadership and performance monitoring
Operational reporting and support
** Europcar Mobility Group is seeking a Chef De Groupe des Opérations/Superviseurs to manage front office teams at their Bordeaux Airport agency, focusing on delivering exceptional customer service. The ideal candidate will have a strong management background, fluency in English, and a commitment to teamwork and client relations. **

Job Summary

  • As Operations Group Manager for the Bordeaux Airport agency, you will be a true intermediate manager for the Front Office teams.
  • Your main missions will include leading and managing Commercial Advisor teams by monitoring performance indicators, ensuring customer reception according to Europcar standards, and managing team schedules.
  • Europcar offers an innovative training program, prioritizes customer relationships, and values individual performance with attractive variable pay and regular challenges.

Matching Summary

Match Score: 75

** Europcar Mobility Group is seeking a Chef De Groupe des Opérations/Superviseurs to manage front office teams at their Bordeaux Airport agency, focusing on delivering exceptional customer service. The ideal candidate will have a strong management background, fluency in English, and a commitment to teamwork and client relations. **

Salary

Base: Not specified; Bonus/Equity: Attractive monthly variable + attractive end-of-year bonus; Benefits: Restaurant tickets and health insurance

Skills & Requirements

Must-have

  • Customer service excellence
  • Team leadership and performance monitoring
  • Operational reporting and support

Nice-to-have

  • Valuing diversity and inclusion
  • Commitment to customer experience
  • Teamwork and collective primes

Key Requirements

  • Solid first experience in team management
  • Fluent English
  • Valid driver's license B

Work Rights

Not specified

Tailored Resume

Cover Letter