Burrstone Animal Hospital Client Service Representative

White Mountain Animal Hospital

Base: $17.00 to $18.00 ph; bonus/equity: not speci...
Client service functions including greeting visitors
Scheduling and confirming appointments
Processing payments and explaining fees
The Client Service Representative serves as the face of VCA, setting the tone for the practice by building trust with clients and their pets

Job Summary

  • The Client Service Representative serves as the face of VCA, setting the tone for the practice by building trust with clients and their pets.
  • Responsibilities include managing customer service functions such as greeting visitors, scheduling appointments, and processing payments.
  • The role also involves hospital maintenance tasks like removing animal waste and ensuring the facility remains neat and clean at all times.

Matching Summary

The Client Service Representative serves as the face of VCA, setting the tone for the practice by building trust with clients and their pets.

Salary

Base: $17.00 to $18.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, paid vacation/sick days, 401(k), employee pet discounts

Skills & Requirements

Must-have

  • Client service functions including greeting visitors
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and charts
  • Hospital maintenance and waste removal

Nice-to-have

  • Personable yet highly professional demeanor
  • Experience in delivering excellent service
  • Knowledge of general animal husbandry
  • Ability to educate clients on pet care

Key Requirements

  • Prior experience as a Client Service Representative
  • Strong interpersonal and communication skills
  • Ability to manage multiple administrative tasks simultaneously

Work Rights

Not specified

Tailored Resume

Cover Letter