Service Advisor

Porsche of Downtown LA

Los Angeles, CA, United States
Estimated annual earnings $64,500 to 161,800; vari...
On-site
Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop estimates
As an Experienced Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records

Job Summary

  • As an Experienced Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

As an Experienced Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Salary

Estimated annual earnings $64,500 to 161,800; Variable Pay Plan; Commission plus bonuses

Skills & Requirements

Must-have

  • initiate automotive services and repairs
  • ascertain vehicle performance problems
  • develop estimates
  • write repair orders
  • maintain customer records
  • serve as communicator between customer and technician

Nice-to-have

  • exemplary customer service
  • basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter