Job Summary

• The Customer Success Engineer (CSE) is a member of the Customer Experience (CX) team at Darktrace, focused on providing existing customers with technical product solutions.
• Responsibilities include supporting platform adoption, providing deployment health and value interventions, and identifying new use cases within the customer environment.
• Benefits include 100% medical, dental and vision insurance, paid parental leave, life insurance, and an Employee Assistance Program.

Matching Summary

Salary

Base: $90,000- $120,000 CAD; Bonus/Equity: commission 80/20 split; Benefits: 100% medical, dental and vision insurance, plus dependents, Paid parental leave, Life insurance, Employee Assistance Program

Skills & Requirements

Key Requirements

• 2+ years relevant experience
• Cybersecurity industry experience
• On-premise and cloud networking knowledge
• AWS, Azure, GCP experience
• Email Security experience preferred
• Incident Response experience preferred
• Cloud Security Architecture experience preferred

Work Rights