Enrollment Specialist

Voyager Sopris Learning Inc

Remote, US
Fully remote
Customer service via phone, email, chat
Facilitate enrollment process
Process payments and review transcripts
Voyager Sopris Learning Inc is seeking an Enrollment Specialist to serve as the primary contact for families in their virtual school system. The role involves guiding prospective students through the enrollment process, ensuring high-quality customer service, and maintaining effective communication with school staff

Job Summary

  • The enrollment specialist will serve as the critical first connection between the virtual school and our families, as well as a key point of contact in supporting students through a successful overall experience at the school.
  • You will facilitate professional, sensitive, informative and responsive interactions that turn potential students into members of the virtual school family.
  • Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life.

Matching Summary

Match Score: 85

Voyager Sopris Learning Inc is seeking an Enrollment Specialist to serve as the primary contact for families in their virtual school system. The role involves guiding prospective students through the enrollment process, ensuring high-quality customer service, and maintaining effective communication with school staff.

Skills & Requirements

Must-have

  • Customer service via phone, email, chat
  • Facilitate enrollment process
  • Process payments and review transcripts
  • Proactive recruitment of prospects
  • Maintain positive customer interactions

Nice-to-have

  • Solutions-focused approach
  • Anticipate and respond to client needs
  • Impeccable first impression
  • Empathetic and professional attitude

Key Requirements

  • Minimum 2 years call center experience
  • High School Diploma or equivalent
  • Prior sales experience
  • Proficient in Microsoft Office, Google Drive, Salesforce
  • Excellent phone, writing, verbal skills
  • Minimum 7Mbps internet speed

Work Rights

Must reside and work within the United States

Tailored Resume

Cover Letter