Customer Service Specialist With French, Orthopedics

J&J FAMILY OF COMPANIES

Prague, Czechia
**
Customer service order processing
Fluency in french and english
Case management systems experience
** Johnson & Johnson is seeking a Customer Service Specialist fluent in French to join their team in Prague, Czechia. The role involves managing customer orders, inquiries, and various financial transactions while providing excellent customer service within a hybrid work environment. **

Job Summary

  • Johnson & Johnson is committed to healthcare innovation to prevent, treat, and cure complex diseases and deliver smarter, less invasive treatments.
  • The customer service specialist will manage customer orders, calls, case management, returns, credits, and billing to ensure excellent customer experience.
  • Following the planned separation, employees will transition to DePuy Synthes with employment governed by its processes, programs, policies, and benefit plans.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking a Customer Service Specialist fluent in French to join their team in Prague, Czechia. The role involves managing customer orders, inquiries, and various financial transactions while providing excellent customer service within a hybrid work environment. **

Skills & Requirements

Must-have

  • Customer service order processing
  • Fluency in French and English
  • Case management systems experience
  • Enterprise systems experience
  • Excellent communication skills
  • Attention to detail and problem-solving

Nice-to-have

  • Strong interpersonal and planning skills
  • Excellent time management and multitasking
  • Proficient in MS Office

Key Requirements

  • Experience in customer service or related area
  • University degree or equivalent experience
  • Fluency in French and English
  • Experience with Salesforce.com preferred
  • Experience with JD Edwards preferred

Work Rights

Not specified

Tailored Resume

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