Eligibility Operations Worker – Norfolk

statejobs.nebraska.gov

Norfolk, Nebraska, US
Base: $20.859; bonus/equity: not specified; benefi...
Reviewing applications for assistance
Verifying financial and demographic information
Utilizing microsoft office software
The work we do matters by helping people live better lives and access critical services

Job Summary

  • The work we do matters by helping people live better lives and access critical services.
  • As an Eligibility Operations Worker, you will participate in 6-8 weeks of paid training to determine eligibility for Economic Assistance or Medicaid programs.
  • We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities.

Matching Summary

The work we do matters by helping people live better lives and access critical services.

Salary

Base: $20.859; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Reviewing applications for assistance
  • Verifying financial and demographic information
  • Utilizing Microsoft Office software
  • Navigating multiple computer programs simultaneously
  • Protecting confidential information
  • Interpreting and applying program regulations

Nice-to-have

  • Passion for helping people
  • Excellent customer service commitment
  • Show empathy and respect
  • Maintain positive working relationships

Key Requirements

  • 24 semester hours post high school education
  • Customer service experience
  • Determining public assistance eligibility
  • Processing financial loan applications
  • Processing medical or unemployment claims

Work Rights

Not specified

Tailored Resume

Cover Letter