Chapter Lead Customer Channels And Data (ccd) Non-financial Risk
X‑karriereführer 4ob
End-to-end non-financial risk management
Technology risk, data governance, ai risk
Model risk, operational risk, third-party risk
As Chapter Lead Customer Channels and Data (CCD) – Non‑Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite
Job Summary
As Chapter Lead Customer Channels and Data (CCD) – Non‑Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
You are accountable for end‑to‑end non‑financial risk management across customer and banker channels, data and analytics, AI and models, technology platforms, and supplier environments.
You’ll have a highly visible and impactful role, working on complex and meaningful matters that shape how Business Banking delivers safe, innovative and customer‑focused outcomes.
Matching Summary
As Chapter Lead Customer Channels and Data (CCD) – Non‑Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
Skills & Requirements
Must-have
end-to-end non-financial risk management
technology risk, data governance, AI risk
model risk, operational risk, third-party risk
data, analytics, model governance lifecycle
responsible and ethical AI practices
risk and change frameworks across initiatives
Nice-to-have
growth mindset and sound judgement
confidence to challenge constructively
empowered to lead and influence
AI-enabled, data-driven operating environment
Key Requirements
Extensive experience in non-financial risk management
Deep expertise across technology, data, AI, model risk
Strong understanding of data, analytics, model governance
Experience embedding human-in-the-loop controls
Proven experience applying risk and change frameworks
Demonstrated ability to influence senior stakeholders