Associate Product Support Specialist

Medtronic UK

Prague, Czechia
Base: 424,800.00 czk - 637,200.00 czk; bonus/equit...
Product operation troubleshooting
Customer feedback documentation
Return flow coordination
As a Product Support Specialist, you’ll play a vital role in our Diabetes division, helping people manage their health with confidence

Job Summary

  • As a Product Support Specialist, you’ll play a vital role in our Diabetes division, helping people manage their health with confidence.
  • Provide product-oriented support and technical services for customers by responding to incoming inquiries (phone, e-mail) concerning product operation, troubleshooting, specifications, warranty questions, accessories identification or questions about their medical device.
  • Medtronic offers a competitive Salary and flexible Benefits Package with a commitment to our employees lives at the core of our values.

Matching Summary

As a Product Support Specialist, you’ll play a vital role in our Diabetes division, helping people manage their health with confidence.

Salary

Base: 424,800.00 CZK - 637,200.00 CZK; Bonus/Equity: MIP eligible; Benefits: Flexible Benefits Package

Skills & Requirements

Must-have

  • Product operation troubleshooting
  • Customer feedback documentation
  • Return flow coordination
  • Product complaint resolution
  • Multilingual customer support

Nice-to-have

  • Passion for helping others
  • Knack for problem-solving
  • Building meaningful career
  • Flexible working model

Key Requirements

  • Fluency in Polish and English (min B2)
  • Ability to work shifts (7am-5pm)
  • Completed secondary or university education

Work Rights

Not specified

Tailored Resume

Cover Letter