Airbus Helicopters Canada Ltd is seeking a Customer Logistics Manager for their Fort Erie location. The role involves overseeing after-sales support operations, managing customer logistics, and ensuring exceptional service delivery
Job Summary
The Customer Logistics Manager serves as the primary liaison for Airbus Helicopters Canada Limited, overseeing daily after-sales support operations and managing a regional team of Customer Support Representatives.
This role is accountable for resolving critical logistics escalations, managing MRO repairable processes, and ensuring on-time delivery of spares and service requests to meet strict contractual commitments.
The position requires leading periodic performance reviews with customers, analyzing key performance indicators, and driving continuous improvement in logistical planning and inventory management.
Matching Summary
Match Score: 85
Airbus Helicopters Canada Ltd is seeking a Customer Logistics Manager for their Fort Erie location. The role involves overseeing after-sales support operations, managing customer logistics, and ensuring exceptional service delivery.