Overnight Customer Service Representative Bilingual Spanish Preferred

PLS

Kenosha, WI, United States
On-site
Providing outstanding customer service
Completing all transactions accurately
Maintaining a balanced cash drawer
PLS is seeking a bilingual (Spanish preferred) Overnight Customer Service Representative for its financial services location in Kenosha, WI. The role involves providing excellent customer service, educating customers about products, and ensuring compliance with regulations while maintaining a professional demeanor

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating customers on company products and services.
  • Job responsibilities include ensuring all transactions are completed in compliance with federal, state, and local regulations, following company policies and procedures, and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a bilingual (Spanish preferred) Overnight Customer Service Representative for its financial services location in Kenosha, WI. The role involves providing excellent customer service, educating customers about products, and ensuring compliance with regulations while maintaining a professional demeanor.

Skills & Requirements

Must-have

  • Providing outstanding customer service
  • Completing all transactions accurately
  • Maintaining a balanced cash drawer
  • Using point-of-sale system
  • Resolving customer complaints

Nice-to-have

  • Engage with customers comfortably
  • Offer products based on needs
  • Professional appearance and demeanor
  • Honest and have integrity

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours
  • Ability to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

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